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REFUND

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Returns and Refunds Policy

Thank you for shopping at Qacci.

Please read this policy carefully.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By phone number: 1-888-595-4446

• By email: support@qacci.com

• By visiting this page on our website: www.qacci.com/contact

As a customer you are responsible for understanding this refund policy upon purchasing any product or services at our web site. However, we realize that exceptional circumstance can take place with regard to the character of the product or services we provide. Please note that our Support Team is ready to provide you with timely and efficient professional assistance. We will attempt to find the best convenient solution for your query. Give us 12-24 hours for our Support Team to get back to you on the problem. Requests for a refund are accepted within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you are applying for a refund. Please make sure your request does not contradict our Terms of Service.

THEREFORE, WE DO HONOR REQUESTS FOR REFUND WHERE THE FOLLOWING REASONS APPLY:

1. non-delivery of the product or service: such as, for example, due to some mailing issues you do not receive a delivery e-mail from us;
2. download issues: it may happen that you are having problems while downloading the product or receiving a service;
3. irreparable defects or grave difficulties with the product or service: although all the products and services are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for approval;
4. product or services not-as-described: a request based on this reason is satisfied on a case by case basis with Qacci, Inc. Web Solutions reserving full discretion to make the determination whether a refund is appropriate.